Wholesale Partner Portal

Distributor Application

Our Buy Back Program

Our Seasonal Buy Back Program helps distributors keep inventory fresh, relevant, and ready for each holiday cycle. We offer an exchange option on eligible seasonal items, such as Christmas wine boxes, allowing you to return unsold pieces and replace them with upcoming collections for New Year’s, Valentine’s Day, Easter, and other seasonal launches. This program protects your shelf space, reduces overstock risk, and ensures you always have timely products that match customer demand. As a partner of The Custom Cut, you can rely on veteran-crafted precision and clear, dependable service every season.

Program Rules

  1. Items must be unused, undamaged, and in original condition.
  2. Only products from the previous active season qualify for exchange.
  3. Buy backs apply to designated seasonal collections and may exclude limited-edition runs.
  4. Distributors must submit an exchange request through their B2B account before shipping returns.
  5. Return authorization must be approved before products are sent back to The Custom Cut.

Timeline

  1. Seasonal buy back windows open ten days after a season ends and remain available for thirty days.
  2. New season inventory requests should be submitted at the time of the buy back request to secure allocation.
  3. Replacement products ship within five to seven business days after returned inventory is received and verified.
  4. Extended holiday periods may adjust lead times, and any changes will be communicated in advance.

Distributor Terms

  1. Distributors receive a credit equal to the wholesale value of returned pieces, applied toward their next seasonal order.
  2. Shipping costs for returned items are the responsibility of the distributor unless otherwise stated in a promotional agreement.
  3. Credits must be used within the same calendar year and cannot be converted to cash balances.
  4. The Custom Cut reserves the right to decline returns that do not meet quality or eligibility standards.
  5. Participation in the program requires an active wholesale account in good standing.

Payment Terms and Condition

Net 15–30 Payment Terms

The Custom Cut offers Net 15–30 payment terms for approved distributors with a minimum purchase order of 2,500 dollars. All invoices must be paid in full within the agreed-upon term window, beginning on the invoice date. Distributors are required to maintain an active wholesale account in good standing, and payment terms may be adjusted or revoked if invoices become past due. Orders that do not meet the minimum threshold will default to standard prepayment terms. By placing a qualifying purchase order, the distributor agrees to comply with all billing timelines, credit requirements, and account policies established by The Custom Cut.

Apply for Net